Thank you so much for your feedback! We're thrilled to hear that our unit is performing well and that you find it super quiet. Your recommendation regarding routing the drain line separately from the line set and power cord is greatly appreciated, and we will definitely take that into consideration for future product improvements.
We apologize for the inconvenience you experienced with the factory fittings and are glad to hear that you were able to resolve the issue by soldering them together with a coupler. Your insights are valuable to us and help us ensure that our products meet the highest standards of quality and user satisfaction.
If you have any further feedback or suggestions, please feel free to share them with us. We're always looking for ways to enhance our products and services.
Thank you once again for choosing our product and for taking the time to provide your feedback.